FAQ | G Credit & Admin

Questions and Answers

Outsourced credit control is a service where a professional third party manages invoice chasing, payment follow-ups, debtor communication, and cash flow support on behalf of your business.

We work with your business to monitor outstanding invoices, send payment reminders, follow up with customers, and help reduce overdue accounts professionally and efficiently.

Yes, you will inform them by email and we will operate as an extension of your business and communicate professionally using agreed processes and branding.

Our approach focuses on professional, respectful communication designed to maintain positive client relationships while improving payment collection.

We work with small businesses, and SMEs across various industries including construction, retail, logistics, professional services, and more.

Yes. Effective credit control reduces overdue invoices, improves payment consistency, and supports healthier business cash flow.

No. We can also assist with proactive credit control processes, payment reminders, account monitoring, ongoing debtor management and system data update.

In most cases, we can begin the onboarding process within a few days depending on your requirements and systems.

Yes. We can work with many popular accounting and invoicing platforms depending on your setup.

This depends on the agreed process and your business requirements. Communication can include weekly emails, phone calls, and scheduled payment reminders.

Yes. All client and customer information is handled securely and confidentially.

Yes. We follow data protection and confidentiality procedures in line with applicable GDPR requirements.

Pricing depends on the level of support required, account volume, and service structure without any percentage. Please contact us for a tailored quotation.

For many businesses, outsourcing can provide a more cost-effective and flexible solution compared to employing a full-time credit controller.

Yes. Our services are tailored to suit your business size, industry, and debtor management needs.

Simply contact us for an initial consultation to discuss your current credit control process and business requirements.